Your privacy is our priority. By using ft 999, you agree to this Privacy Policy. Please read it carefully before creating an account.
1 Introduction
Ft 999 (https://ft999.biz) is an internationally licensed online gaming platform. This Privacy Policy explains how ft 999 collects, uses, safeguards, and shares your personal information.
This policy applies to our website, mobile app, and all other digital services. We endeavour to comply with international data protection laws and GDPR guidelines.
If you do not agree with this Privacy Policy, we kindly ask that you refrain from using ft 999's services. For any questions, please get in touch with us.
2 What Data We Collect
Ft 999 only collects information necessary to provide its services. The data we collect is broken down by category below:
What information is collected:
| Data Type |
Example |
Purpose of Collection |
| Identification Information |
Name, date of birth, and national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email, mobile number, address |
Account Management & Communication |
| Financial Information |
BKash/Nagad number, bank account details |
Deposit & Withdrawal Process |
| Transaction Information |
Deposit history, withdrawal records, and betting history |
Account Records & Regulatory Requirements |
| Device & Technical Information |
IP address, browser type, device ID |
Security & Fraud Prevention |
| Usage Information |
Page visits, click patterns, session duration |
Service Improvement & Personalization |
ft 999 never stores your full bank card number or PIN. All payment information is processed exclusively through secure third-party payment gateways.
3 Purpose of Data Use
Ft 999 uses collected data only for specific, legitimate purposes. We never use your information for anything beyond that without your consent.
- Account Management: Registration, login, password reset, and account verification processes.
- Payment Processing: Processing deposits, sending withdrawals, and verifying transactions.
- Customer Support: Support ticket resolution, live chat assistance, and complaint handling.
- Security Assurance: Fraud detection, anti-money laundering, and prevention of unauthorized access.
- Legal Obligations: Data is stored and reported in compliance with regulatory authority guidelines.
- Service Improvement: Analysing user behaviour to improve the site and overall gaming experience.
- Promotional Communications: Keeping you informed about bonuses, promotions, and new games (subject to your consent).
To opt out of marketing emails or SMS, contact our support team or click the unsubscribe link at the bottom of any message.
4 Data Sharing & Third Parties
Ft 999 never sells your personal data. In limited circumstances, information may be shared with trusted third parties — always in the interest of serving you better.
- Payment Providers: Payment gateway partners — including bKash, Nagad, and Rocket — receive only the information needed to process transactions.
- Game Software Providers: International game providers receive only the minimum data necessary to operate their games.
- Technology Partners: Cloud hosting, database, and cybersecurity providers are granted access to only the minimum data required.
- Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a government authority.
- KYC Provider: Identity verification providers use your data solely for the verification process.
We have strict confidentiality agreements in place with all third-party partners. They may only use your data for the specified purposes.
5 Data Protection Measures
Ft 999 uses industry-standard technologies and processes to protect your data. Our security measures are regularly reviewed and upgraded.
- TLS/SSL Encryption: All communication between your browser and our servers is encrypted with 256-bit SSL.
- Two-Factor Authentication (2FA): OTP verification for additional security when logging into your account.
- Firewall Protection: An advanced firewall system blocks all unauthorized access attempts.
- Secure Data Centers: Data is stored in ISO 27001 certified data centres.
- Regular Security Audits: Independent security experts conduct regular audits of our systems.
- Staff Training: All ft 999 staff are trained in data protection and bound by confidentiality agreements.
In the event of a security breach, ft 999 will promptly notify affected users in accordance with applicable laws.
6 Cookie Policy
Ft 999 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.
- Essential Cookies: These are essential for the site to function properly and include login sessions and security tokens.
- Performance Cookies: Collects page load times, crash reports, and usage statistics to help improve the site.
- Functionality Cookies: Remembers your language preference, theme settings, and login details.
- Analytics Cookies: Used to analyse user behaviour and improve the quality of our services.
You can delete or block cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.
7 Your Rights
Under ft 999's Privacy Policy, you have a number of important rights — all recognized under international data protection law.
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request that your data be deleted.
- Right to Object to Processing: You may object to the use of your data for marketing purposes.
- Right to Data Portability: You may request a copy of your data in a structured, portable format.
- Right to Withdraw Consent: You may withdraw your consent at any time.
To exercise any of these rights, please email our support team: support@ft999.biz
8 Data Retention Period
Ft 999 does not retain your data longer than necessary. The data retention periods are outlined below:
- Account Information: Retained for the duration of account activity and for 5 years after closure (for legal compliance).
- Financial Transaction Records: Retained for 7 years in accordance with regulatory requirements.
- Communication History: Retained for 3 years from the date of last contact.
- Cookie Data: Between 30 days and 2 years, depending on the type of cookie.
- KYC Documents: 5 years from the date of verification.
Once the retention period expires, your data is securely deleted or anonymized.
9 Minor Protection
Ft 999 strictly does not collect or process data from anyone under the age of 18. If a minor has registered by mistake and we become aware of it, that account will be immediately closed and all associated data deleted.
- Age is verified at the point of registration.
- Proof of age is mandatory during the KYC process.
- If a parent registers on behalf of a minor, both accounts will be permanently suspended.
Parents are advised to ensure their children cannot access your ft 999 account. Please use a strong password.
10 Policy Changes
Ft 999 may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email and post a notice on the website.
- You can check the "Last Updated" date at the top of the page to see when the policy was last revised.
- Continued use of the site after any changes takes effect constitutes acceptance of the updated policy.
- If you do not agree to the updated policy, you may close your account.